Frequently Asked Questions
Everything you need to know about shopping with Revibe South Africa.
What is the quality standard for Revibe electronics?
Every device at Revibe South Africa undergoes a rigorous 40-point diagnostic check to ensure 100% functionality. We offer various cosmetic grades, from 'Like New' to 'Value', so you can choose the device that fits your budget.
How long does shipping take within South Africa?
We offer nationwide delivery via premium couriers. Orders in Gauteng typically arrive within 1-2 business days, while deliveries to other provinces generally take 3-5 business days.
Do your products come with a warranty?
Yes, all our electronics come with a standard 12-month limited warranty that covers technical defects and software issues, giving you peace of mind with every purchase.
What is your return policy?
We offer a 14-day 'No Questions Asked' return policy. If you are not completely satisfied with your device, you can return it in its original condition for a full refund or exchange.
What payment methods do you accept?
We accept all major South African payment methods, including Visa and Mastercard credit/debit cards, Instant EFT via PayFast, and flexible interest-free installment plans through PayJustNow.
Are the batteries in your refurbished phones tested?
Absolutely. We guarantee that every smartphone sold has a battery health capacity of 80% or higher. If a battery does not meet our strict performance standards during testing, it is replaced with a new one.